One of my regular duties at SCTE — apart from developing training — was creating promotional videos for my department, showcasing our purpose and our latest offerings. For the few that I narrate I also wrote the scripts. Of particular interest is the NetworkSim 2.0 video, which showcases the custom 3D simulations my team produced. I’ve extremely proud of my staff in that we were able to develop the entire platform and all its assets in-house. A herculean effort by a relatively small team! Also, the last video shows a snippet of the AI-driven customer service simulation developed (again, completely in-house).